Privacy Policy

Last Updated: 22 March 2026

At PazaryeriSoft we attach great importance to the security of your personal data. This Privacy Policy explains how your personal data is collected, processed, stored and protected under Law No. 6698 on the Protection of Personal Data ("KVKK") and related legislation.

1. Data Controller

Legal Name: PazaryeriSoft Bilişim Teknolojileri A.Ş.
Address: Orjin Maslak Plaza, Maslak Mah. Eski Büyükdere Cad. No:27, 34398 Sarıyer/İstanbul, Türkiye
E-mail: [email protected]
Phone: +90 212 248 88 88
Website: https://pazaryerisoft.com

2. Personal Data We Collect

The following personal data may be collected when you visit our website and use our services:

2.1 Identity and Contact Information

• First name, last name
• E-mail address
• Phone number
• Company name and job title

2.2 Automatically Collected Data

• IP address
• Browser type and version
• Operating system information
• Page visit history and click data
• Cookie data
• Session duration and interaction information

2.3 Form Data

• Information you submit through the contact form
• Newsletter subscription details
• Demo request details

3. Purposes of Processing

Your personal data is processed for the following purposes:

• Responding to information requests about our services
• Managing demo and trial requests
• Sending newsletters and marketing communications (within the scope of your explicit consent)
• Managing customer relationships and providing support services
• Analysing and improving website performance
• Fulfilling legal obligations
• Operating information security processes
• Performing statistical analysis (using anonymised data)

4. Legal Grounds for Processing

Your personal data is processed on the following legal grounds set out in Articles 5 and 6 of the KVKK:

• Your explicit consent: newsletter subscription, marketing communications
• Performance of a contract: service delivery, provision of a demo
• Legal obligation: meeting statutory and regulatory requirements
• Legitimate interest: website security, service improvement, statistical analysis

5. Transfer of Personal Data

Your personal data may be transferred to third parties in the following cases:

• Legal requirement: to authorised public institutions and organisations, pursuant to a court order or statutory provision
• Service providers: to our business partners providing hosting, e-mail delivery, analytics and payment infrastructure services (only to the extent the service requires)
• Transfer abroad: some of our service providers may host their servers outside Türkiye. In such cases the necessary security measures are taken under Article 9 of the KVKK.

Your personal data is never sold or shared with third parties for commercial purposes under any circumstances.

6. Cookie Policy

The following types of cookies are used on our website:

You can disable cookies through your browser settings. If you do, however, some features of our website may not work properly.

7. Retention Period

Your personal data is retained for as long as the purposes of processing require:

• Contact form data: 2 years
• Newsletter subscription details: until the subscription is cancelled
• Analytics data: 26 months (in anonymised form)
• Data held under a legal obligation: for the period prescribed by the relevant legislation

Once the retention period expires, your personal data is deleted, destroyed or anonymised.

8. Data Security

The following technical and administrative measures are applied to protect your personal data:

• Data transmission encrypted with SSL/TLS
• Firewalls and intrusion detection systems
• Access authorisation and authentication mechanisms
• Regular security audits and penetration tests
• Data security training for employees
• Data collection in line with the data minimisation principle

9. Rights of the Data Subject

Under Article 11 of the KVKK you have the following rights:

1. to learn whether your personal data is being processed
2. to request information if it has been processed
3. to learn the purpose of processing and whether the data is used in line with that purpose
4. to know the third parties in Türkiye or abroad to whom the data has been transferred
5. to request correction if the data has been processed incompletely or inaccurately
6. to request deletion or destruction if the grounds requiring processing cease to exist
7. to request that correction and deletion operations be notified to the third parties to whom the data was transferred
8. to object to an outcome to your detriment arising from the analysis of the processed data solely by automated systems
9. to claim compensation if you suffer damage due to unlawful processing

10. How to Apply

To exercise the rights listed above you can contact us by one of the following methods:

• E-mail: [email protected] (from your registered e-mail address)
• Post: Orjin Maslak Plaza, Maslak Mah. Eski Büyükdere Cad. No:27, 34398 Sarıyer/İstanbul, Türkiye (by wet-signed petition)

Your applications will be answered free of charge within 30 days at the latest. If the response has to be given in writing or the process incurs an additional cost, a fee may be charged in line with the tariff set by the Personal Data Protection Board.

11. Changes to This Policy

This Privacy Policy may be updated when necessary. Updates take effect on the date they are published on our website. If material changes are made, you will be informed by e-mail or through the website.